Imagine a world where people didn’t take themselves seriously. Even more, imagine a world where people didn’t twist your words and think you were out to get them with every word and action. After all, “it’s just business.”
Snap! Wake up! As a manager, you might believe that what you are doing and saying is just business. But the effect you have on others is most definitely personal.
For new managers, figuring out how to communicate in ways that gets the business done and respects the personal impacts can be challenging. For the adventurous, the lessons might compare to white water rafting: you must be alert, understand the system you’re navigating in, stay flexible to circumstances, and apply some amazing skills. It helps to understand that:
- Communication skills are often simple, but not easy – it takes awareness, intention, feedback, and practice;
- The hierarchy you work in creates some dynamic communication patterns that influence your effectiveness;
- You can communicate in ways that meet business needs, yet also let people know they matter
Our workshop, New Manager Skills: Communicating From the Middle, teaches you how to balance the “just business” realities with the personal. Learn the system and skills of communicating up, down and sideways in order to succeed in your position.
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